Privacy Policy

Last updated: 5 September 2026

Newgen Homes (“Newgen Homes”, “we”, “our” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store and share personal information when you visit https://www.newgenhomes.in, submit an enquiry, contact us or interact with our services.

1. Information we collect

We may collect:

• Your name, phone number, location and message when you submit an enquiry form.
• Project preferences and information you voluntarily provide during calls, WhatsApp conversations, site visits or other communication.
• Enquiry source, campaign and website interaction details.
• Technical information such as browser type, device type, approximate location, IP address, pages visited, referral source and cookie identifiers.
• Records required for a plot enquiry, site visit, booking, transaction or legal compliance when you choose to proceed with us.

Please do not submit unnecessary sensitive personal information through the website forms.

2. Why we use your information

We use personal information to:

• Respond to enquiries and provide information about our projects.
• Arrange calls, meetings and site visits.
• Record and manage enquiries in our customer relationship management system.
• Follow up on your expressed interest through phone, SMS, email or WhatsApp.
• Send project updates and promotional communications through SMS or WhatsApp, where you have consented or where otherwise permitted by law.
• Understand website and campaign performance.
• Improve our website, advertising and customer service.
• Prevent misuse, maintain security and comply with applicable legal obligations.

We process information for the purpose explained when it is collected, with your consent where required, or where processing is otherwise permitted by applicable law.

3. Analytics and cookies

Our website uses cookies and similar technologies for essential site functions, analytics and performance measurement. We use Google Tag Manager and Google Analytics 4 to understand how visitors find and use the website and whether actions such as enquiries, phone calls, WhatsApp clicks, directions and brochure clicks occur.

Analytics information is generally reported in an aggregated or pseudonymous form. We do not intentionally send your name, phone number, email address or message content to Google Analytics.

We also use a private first-party cookie on approved staff browsers to identify internal visits and exclude them from customer-traffic reporting.

You can restrict or delete cookies using your browser settings. Some website features may not work correctly if essential cookies are disabled.

4. How we share information

We may share relevant information only when necessary with:

• Our authorised employees and sales representatives.
• Service providers supporting website hosting, forms, analytics, customer relationship management, communication and security.
• Professional advisers, financial institutions, government bodies or regulatory authorities where required for a transaction or by law.
• Google and similar technology providers for analytics and service delivery, subject to their respective terms and privacy practices.

We do not sell or rent personal information to third parties.

Third-party links, including Google Maps and social-media pages, are governed by the privacy policies of those third parties after you leave our website.

5. Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business records, or to meet legal, accounting and regulatory requirements. When information is no longer required, we will take reasonable steps to delete or securely anonymise it.

6. Data security

We use reasonable administrative and technical safeguards to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Your choices and rights

Subject to applicable law, you may ask us to:

• Confirm whether we process your personal information and provide a summary.
• Correct, complete or update inaccurate information.
• Delete information that is no longer required to be retained.
• Withdraw consent or stop promotional follow-up.
• Raise a complaint about how your information is handled.

Withdrawing consent does not affect processing already completed lawfully. We may retain information where required by law or for an ongoing transaction, dispute or legal claim.

You may stop promotional SMS or WhatsApp communication at any time by replying STOP or by contacting us at the email address below. Service-related communication about an active enquiry, site visit, booking or transaction may continue where necessary.

To make a request, contact us using the details below. We may need to verify your identity before acting on the request.

8. Children’s privacy

Our website and plotted-development services are not directed to children. We do not knowingly seek personal information from children through website enquiry forms. A parent or guardian who believes a child has submitted information may contact us to request appropriate action.

9. Changes to this policy

We may update this Privacy Policy when our services, technology or legal requirements change. The latest version will be published on this page with the updated date.

10. Contact and grievance requests

For privacy questions, correction or deletion requests, consent withdrawal or complaints, contact:

Newgen Homes
#115, Marvel Signet, Opp. Karnataka Bank,
Shirur Park, Vidyanagar, Hubballi – 580021, Karnataka, India
Email: enquiry@newgenhomes.in
Phone: +91 73490 28911 / +91 63648 60445

We will review and respond within a reasonable period in accordance with applicable law.